Return & Refund Policy (USA) – Zinoskins

Your satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help with our straightforward return and refund process.

Return Eligibility

• Returns are accepted within 14 days from the date of delivery.
• Items must be in their original condition: unused, unwashed, and with all tags attached.
• Returns must include the original packaging and invoice.

Non-Returnable Items

• Customized or personalized products
• Clearance or final sale items

Return Process

• Email us at [email protected] with your order number and reason for return.
• We will respond within 1–2 business days with return instructions and a return address.
• Return shipping is the responsibility of the customer unless the item was defective or incorrect.

Refund Policy

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 business days to your original method of payment.
• Shipping charges are non-refundable.

Damaged or Incorrect Items

• If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos of the item and packaging.
• We will arrange for a free replacement or a full refund, including return shipping costs.

Need Help?

• Contact us at [email protected] or call +91 7304119104 for any questions or support regarding your return.