Frequently Asked Questions (FAQs) – Zinoskins

1. What types of leather do you use?

We use 100% genuine leather, including high-quality sheepskin and cowhide, depending on the product. Each item is crafted for durability, comfort, and timeless style.

2. How do I know my jacket size?

Please refer to our Size Guide for detailed measurements. If you’re unsure, contact us with your chest and waist measurements, and we’ll help you choose the right fit.

3. Can I return or exchange my order?

Yes. We accept returns within 14 days of delivery for unused items in original condition. Visit our Return & Refund Policy page for full details.

4. How long does shipping take?

Orders are usually shipped within 1 business day. Delivery within the U.S. takes 3–5 business days, depending on your location and shipping option selected.

5. Do you offer international shipping?

Currently, we only ship within the United States. We’re working on expanding internationally soon.

6. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, and other secure online payments. All transactions are in USD.

7. Is my payment information secure?

Yes. All payments are processed through encrypted and secure gateways to ensure your data and transactions are safe.

8. Can I cancel or modify my order?

If your order has not been shipped, we can modify or cancel it. Please contact us immediately at [email protected] or call +91 7304119104.

9. How do I track my order?

You’ll receive a tracking link via email once your order is dispatched. You can also check order status by logging into your account on Zinoskins.com.

10. Do you offer gift packaging?

Gift packaging is available upon request during checkout. For custom requests, please contact our support team.